Application Maintenance
New features and additional performance requirements create pressure on the IT departments to deliver:
- Increasing business value of applications
- Reducing the cost of application maintenance
- Increasing the responsiveness to business needs
- Increasing the quality and reliability of their applications
Futuresoft effectively manages enterprise change processes that include change request, planning, implementation and verification. Our dedicated Application Management team brings together decades of experience and technical expertise to incorporate new feature upgrades and ensures that the enhanced application is rolled out with zero defects.
Key Features of Futuresoft Application Maintenance Service include:
- Ongoing application maintenance (sustenance) at Level-3
- Change request management
- Bug fixes, minor feature changes
- Minor enhancements
- Patch releases
- Periodic planned releases
- Joint change request management process with client
- Application maintenance metrics and reports
- Service Level Agreements – Schedule Adherence, Scope Adherence
- Risk-reward model for SLAs
Futuresoft Application Maintenance Services provide ongoing functional and application support for your application maintenance needs. We help you to maintain your applications in the most efficient way, enabling faster software upgrades with fewer resources, reduced time cycle and low defect rate.
Additional benefits include:
- Application stability
- Short release cycle yielding a better return on investment
- Faster availability of new features
- SLAs using configuration management and issue tracking systems
- Improved focus on innovations that meet new market needs
